Privacy Policy

Privacy Policy ME77 — Your Data, Our Responsibility

We understand that privacy is more than just a word — it is the trust you place in us. This document transparently explains how me77 handles your personal data from start to finish.

Updated: January 2026

ME77's Privacy Commitment

Six core principles that shape how ME77 handles your personal data every day.

256-bit SSL Encryption

All data you submit to ME77 — including personal information, payment details, and account activity — is protected with bank-level encryption. No third party can intercept or read your data in transit.

No Sale of Personal Data

ME77 has never and will never sell, rent, or commercialize your personal data to any third party for marketing purposes. Your data belongs to you — not to us as a business asset.

Secure Data Storage

All user data is stored on protected servers with strict access controls, 24-hour monitoring, and regular backups. Only authorised personnel may access your data for legitimate purposes.

Full Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time. This process can be initiated through your account settings or by contacting our support team.

Malaysia PDPA Compliance

The ME77 Privacy Policy is designed in line with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all local legal requirements relating to the collection, processing, and storage of personal data.

Data Breach Notification

In the event of any security incident involving your data, ME77 is committed to notifying you in a timely manner and taking immediate steps to minimise any impact on your privacy.

Note: This Privacy Policy applies to all users who access and use the me77.vip platform. By using our services, you agree to the terms set out in this policy.

1 Introduction

ME77 ("we", "our platform") respects the privacy of every user who uses our services. This Privacy Policy transparently explains the types of personal data we collect, why we need it, how we use it, and the steps we take to protect it.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of the overall agreement between you and ME77, together with the platform's Terms and Conditions.

We believe transparency is the foundation of trust. That is why we have written this policy in plain, easy-to-understand language, free of confusing legal jargon. If you have any questions after reading this document, our support team is available 24 hours a day.

2 Personal Data We Collect

We only collect data that is genuinely necessary to provide a safe, fair, and regulatory-compliant service. The following are the categories of data we collect:

Data Category Example Information Requirements
Identity Full name, date of birth, identification card number Mandatory (KYC)
Contact Email address, phone number Mandatory
Finance Bank account number, bank name, transaction records Mandatory (deposit/withdrawal)
Technical IP address, device type, web browser, session data Automatic
Usage Game history, login habits, game preferences Automatic
Communication Support chat records, submitted emails Where applicable

ME77 does not collect sensitive data such as medical information, religious beliefs, or political views. We only collect data that is strictly necessary.

3 How We Collect Data

Your personal data is collected through various means when you interact with the ME77 platform:

  • Account registration: When you register, you directly provide us with your identity and contact information.
  • KYC Process: Identity verification documents such as a national ID or passport are collected to comply with regulatory requirements.
  • Financial transactions: Bank account information and payment details are collected during the deposit and withdrawal process.
  • Platform usage: Technical and usage data is collected automatically via cookies and tracking technologies when you use the platform.
  • Contact us: When you contact the support team via live chat or email, records of that communication are retained.
  • Mobile app: When you use the ME77 app on your device, device-related and usage data is collected to improve the user experience.

4 Purposes for Using Personal Data

ME77 uses your personal data solely for the following purposes. We will not use your data for any other purpose without obtaining your consent first:

  • Account management: Creating and maintaining your account, verifying your identity, and enabling secure access to the platform.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
  • Legal compliance: Meeting KYC requirements, anti-money laundering (AML) obligations, and reporting duties to relevant authorities.
  • Platform security: Detecting and preventing fraud, account misuse, and illegal activity on the platform.
  • Customer support: Addressing your inquiries, complaints, and support requests effectively.
  • Service improvement: Analyzing usage patterns to improve user experience and update platform features.
  • Important communications: Sending account-related notifications, security alerts, terms updates, and other important information.
  • Responsible gambling: Monitoring gaming habits to identify users who may need responsible gaming support.

For marketing and promotional communications, we only send emails or notifications to users who have given explicit consent. You may unsubscribe at any time through your account settings.

5 Data Sharing with Third Parties

ME77 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. We only share data in the following limited circumstances:

  • Service providers: Third parties that help us operate the platform — such as payment processors, game software providers, and cloud service providers — are all bound by strict confidentiality agreements and may only use your data for purposes we authorise.
  • Legal requirement: When required by Malaysian law or a court order, we will disclose the necessary data to the relevant authorities.
  • Fraud prevention: In cases involving fraud or illegal activity, we may share relevant information with law enforcement bodies.
  • Corporate matters: In the event of a merger, acquisition, or sale of ME77 assets, user data may be transferred to the new entity, subject to user notification and equivalent privacy protections.

ME77 has never shared your personal data with advertising companies, data brokers, or any party for third-party marketing purposes. If you receive unsolicited communications claiming to be from a party associated with ME77, please contact us immediately.

6 Data Storage and Security

The security of your data is ME77's top priority. We implement comprehensive technical and organisational measures to protect your data from unauthorised access, loss, or damage:

  • Data encryption in transit: All communications between your device and ME77 servers are secured with 256-bit TLS/SSL encryption.
  • Data encryption at rest: Sensitive data such as passwords and financial details are stored in encrypted form in our databases.
  • Access control: Access to user data is restricted to staff who need it to perform their duties only, based on the principle of least privilege.
  • Continuous monitoring: Our security systems monitor for suspicious activity around the clock and respond promptly to any detected threats.
  • Regular security testing: We conduct regular penetration testing and security audits to identify and address any system vulnerabilities.

Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. For KYC records and financial transactions, the minimum retention period is five (5) years, in line with Malaysian legal requirements.

7 Cookies and Tracking Technologies

ME77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Helping us understand how users interact with the platform so we can improve performance and user experience.
  • Functionality cookies: Saving your preferences such as language, display settings, and game preferences for your convenience.
  • Analytics cookies: We use internal analytics tools to understand platform usage patterns. This data is aggregated and is not used to identify you individually.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect certain functions on the ME77 platform.

8 Your Rights as a User

Under Malaysia's PDPA and our own policy, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request correction of inaccurate or incomplete data in our records.

Right to Erasure

Request deletion of your data when it is no longer needed for its original purpose or on legitimate grounds.

Right to Object

Object to the processing of your data for specific purposes such as marketing communications.

Right to Data Portability

Request your data in a machine-readable format for transfer to another service.

Right to Restrict Processing

Request that we restrict the processing of your data under certain circumstances while an investigation is conducted.

To exercise any of the above rights, contact our support team via live chat on the platform. We will process your request within 14 business days. Some requests may require identity verification beforehand.

9 International Data Transfers

In operating the ME77 platform, some user data may be processed or stored on servers located outside Malaysia, particularly when using third-party services such as cloud providers or game software providers that operate globally.

Whenever such a data transfer occurs, ME77 ensures that:

  • The recipient country or entity provides a level of data protection equivalent to or higher than Malaysia's PDPA requirements.
  • Appropriate contractual agreements have been put in place with the recipient party to protect your data.
  • Transfers are carried out solely for legitimate and necessary operational purposes.

10 Children's Privacy

The ME77 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that a child's personal data has been collected inadvertently, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child may have registered on our platform are urged to contact us immediately.

11 How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 directly on the ME77 platform for immediate responses.
  • Support email: [email protected] — we respond within 24 hours on business days.
  • FAQ: Visit page FAQ us for answers to frequently asked questions about privacy and your account.

For formal complaints regarding personal data protection that cannot be resolved with us, you may contact the Department of Personal Data Protection (JPDP) Malaysia.

12 Changes to the Privacy Policy

ME77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any significant changes will be communicated to users via:

  • An in-platform notification the next time you log in.
  • Email to the address registered in your account.
  • Update the "Updated" date at the top of this page.

Continued use of the ME77 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy ME77, which forms the entirety of your agreement with us.

Your Data Is Safe With Us

Register with Confidence at ME77

Now that you understand how ME77 protects your personal data, register an account with confidence and enjoy a safe, private, and responsible gaming experience alongside hundreds of thousands of players in Malaysia.

ME77 Privacy Guarantee
  • 256-bit SSL encryption on all data
  • No data sold to third parties
  • Full Malaysia PDPA compliance
  • Full control of your data in your hands
  • 24/7 privacy support in Bahasa Malaysia
Bahasa Melayu